This stage is where we come up with a solution. We don't just sit in a dark room and come up with the answers, we work wherever possible with you as we believe in skills transfer.

If you work alongside us, not only do you provide us with some of the context and politics we may not be aware of, we also show you what we’re doing so that next time hopefully you won’t need us!

Design isn't just the answer, it's usually one or more of:

• success criteria,
• a project plan,
• key milestones,
• key roles and team protocols,
• agreed project management,
• methodologies,
• communication planning,
• risk and contingency planning,
• clear budgeting